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Service Now - UI Policies

Service Now - UI Policies

UI policies offer an alternative to client scripts for dynamically changing information on a form. Administrators and users with the Personalize Rules [personalize_rules] or the UI policy administrator [ui_policy_admin] role can use UI policies to define custom process flows for tasks.

UI Policy Actions:

Below 3 actions can be defined with the help of UI Policy which runs on a specific set of conditions:
  • Mandatory
  • ReadOnly
  • Visible