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Service Now - Glide System

Service Now - Glide System

The GlideSystem (referred to by the variable name 'gs' in Business Rules) provides a number of convenient methods to get information about the system, the current logged in user, etc. It runs on Server Side and are used in Business Rules.

For example, the method addInfoMessage() permits communication with the user.
gs.addInfoMessage('Email address added for notification');

Many of the Glide System methods facilitate the easy inclusion of dates in query ranges and are most often used in filters and reporting.

The Method Detail is in three sections:
  • General functions
  • Date and Time functions
  • User Session functions