The web blog http://www.learnsccd.com strives to be a comprehensive guide to SCCD, TADDM, SERVICE NOW and MAXIMO tools. This is a personal site maintained solely by me. I intend to update it regularly.For live updates please follow us on.

Summary and Reported By required on the Popup while create New Service Request?

Summary and Reported By required on the Popup

1.      Go To->System Configuration-> Platform Configuration ->Application Designer.
2.      Search for the SR application and open the work Space.
3.      Click on Edit Dialogue from the Tool bar Menu.
4.      Select “Create New Service Request Dialogue” from the List.
5.      Select Reported By Field and open control properties.
6.      Change Input Mode as “Required”.
7.      Select Summary field and make Input Mode as “Required” from the Control Properties.
8.      Click on save.